FNBT News

We’re here for you.

Until further notice, we will provide drive-thru service only at all of our branch locations as a precautionary measure to limit the spread of the coronavirus, as per the social distancing guidance of the CDC.

We’re here for you – in good times and challenging times – and this situation is no exception. As always, there are a number of ways you can access your accounts and manage your finances using any of the following options:

If you require access to your Safe Deposit Box, please notify a banker in the drive-thru and they will assist you. For locations that do not offer drive-thru service, please visit our location finder for details on the closest drive-thru or ATM, or consider using Online Banking or the Mobile Banking App.

Taking care of our customers and team members is our top priority. Because of the uncertainty of how the coronavirus (COVID-19) will impact your community and family, as well as your finances, we felt it was important to share what we’re doing to keep you, our team members and our communities safe and healthy.

We have comprehensive plans in place to help promote everyone’s health and safety as well as the continuity of our operations.

We are taking extensive preparations across all lines of business. Here are a few examples:

  • We are monitoring the situation continuously and following the guidance and direction of the Centers of Disease Control and Prevention and the World Health Organization.
  • In our branches, we are making additional efforts to disinfect work areas and equipment, and help our team safely handle cash.
  • To prevent the spread of the virus, we are encouraging anyone who feels sick to stay home.
  • If the situation warrants, we are prepared to make changes to peak hours of branch operation, including encouraging increased use of mobile banking, drive-thru windows and online banking, to allow you to conduct business while minimizing your exposure to others.
  • We are directing all of our managers to execute their business continuity plans in order to mitigate disruption to our operations, allowing us to continue to serve you.
  • We are confirming contingency plans with our key suppliers.
  • We are increasing our use of alternate communication channels (telephone, web and video) in place of meetings. We’ve also pulled together some recommendations to help you keep your financial life on track through the weeks ahead. While it’s hard to know how much the virus may impact the economy or disrupt everyday life, there are a few things you can do to be prepared, just in case—like you should for any emergency.

We’re here to help. FNBT Bank believes that every financial situation is unique and deserving of a personal response. We understand that the current situation may cause financial uncertainty and can be very difficult for many of our customers.

If you are having financial difficulties due to job loss, reduced hours or other impact from the coronavirus, we’re here for you.

If you are a FNBT Bank customer facing financial hardship due to the impact of the coronavirus, please call us at (850)796-2000 to discuss your current accounts.

We appreciate your continued trust and the privilege to serve you.